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Claims Legal Admin

Hellas Direct

Hellas Direct

Legal
Athens, Greece
Posted 6+ months ago

Hellas Direct is a dynamic and innovative insurtech company dedicated to redefining insurance and making customers' lives better by providing them with personalised and affordable insurance solutions. We are seeking a passionate legal admin to join our claims team.

Key Responsibilities

As a legal admin at Hellas Direct, you will be responsible for activating the legal protection cover in accidents involving bodily injuries. More specifically, you will be:

  • Activating legal protection for claims, coordinating with our lawyers, and communicating decisions to insured clients.
  • Keeping insured clients informed about updates and information received from our lawyers.
  • Liaising with our lawyers regarding lawsuits and ensuring timely communication.
  • Collaborating with the Claims Manager to select the appropriate lawyer for each claim.
  • Handling communications and making efforts to settle cases out of court, without the involvement of a lawyer.
  • Monitoring cases (e.g., court date, following-up on cases).
  • Guiding insured clients through the payment process and addressing any related queries.
  • Ensuring all parties involved in a claim are well-informed about the claim procedure.

Required Skills

  • 2+ years of experience in a similar position.
  • Responsibility.
  • Teamwork.
  • Negotiation.
  • Critical Thinking.
  • Communication.
  • Time Management.
  • Problem Solving.
  • Learning Agility.

Benefits

  • Medical Insurance.
  • Employee’s discount for all products.