About KOHO

KOHO’s purpose is to empower Canadians to build a great financial foundation with products that are radically transparent and easy to manage. We first launched in 2017, and we have since built a community of over 1.5 million users. Leading investors around the globe believe in our vision, and we’ve successfully raised over $320M to make our vision a reality.

Discover our culture here and get the inside scoop from our team here!

About the Role

We're on the hunt for a Manager of Fraud Investigations. Reporting to the Senior Manager of Identity Fraud, you'll be the strategic mind coordinating our defense against bad actors while developing a team of talented investigators.

What You'll Do

• Lead a team of 4 dynamic investigators, inspiring them to reach their full fraud-fighting potential

• Prioritization and coordination of the team's workload

• Architect and refine processes that keep our operations running smoothly in an ever-changing landscape

• Mentor the team members, helping them level up their skills and advance their careers

• Dive into complex investigations when your expertise is needed

• Craft insightful reports that tell the story of our fraud prevention successes

• Serve as the calm in the storm when tough situations need escalation

What You'll Bring

• Fluent French skills would be magnifique (but not required)

• 7+ years of experience in fraud or financial crime investigation

• 3+ years of people management experience, with the ability to inspire and motivate

• An analytical mind with exceptional problem-solving abilities

• A natural affinity for metrics and reporting, translating data into actionable insights

• Advanced Excel skills

• Bonus points for SQL proficiency

• Industry designations that show your commitment to the craft (CFE, CAMS, CFA, CFCS)

What's In It For You?

We invest time and resources into making sure KOHO is as good as the people we hire. Here are some of the reasons we attract the best people:

🧘‍♂️ Balance Your Life - Company-wide summer wellness days, winter holiday closure, personal days, a wellness spending account, and maternity & parental leave top-up

💻 Remote First - Work from anywhere in Canada with a budget to set up your home office

🆙 Level Up - Access to an in-house certified performance coach and an annual training budget

🙌 The KOHO Culture - We have won 7 "Great Place to Work ®" awards since 2019

🤝 Be an Owner - Every KOHO employee gets a generous amount of equity with a 10 year exercise window

The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.

AI Disclosure: KOHO uses artificial intelligence (AI) in certain aspects of its recruitment process to screen, assess, or select applicants. For any questions or concerns, please contact us at talent@koho.ca.

Note: this posting is for an existing vacancy that we are seeking to fill.

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