Kontempo is building the next generation of payments and credit infrastructure for Mexico’s industrial economy. While most suppliers of plastics, chemicals, construction materials, and packaging have digitized logistics and accounting, their credit and collections processes remain manual and outdated. We’re changing that with powerful software designed to bring automation, analytics, and risk intelligence to a $300 billion trade credit market.

We’re already powering thousands of companies and are backed by top global VCs with over $30M raised. Now we’re growing our team to scale faster and smarter.

We're looking for a Customer Experience Associate who’s passionate about delivering exceptional service and being on the front lines with our customers. In this role, you'll be responsible for supporting our customers throughout their journey and solving problems quickly and empathetically. You’ll make sure every interaction leaves a positive impact.

But your role goes beyond support: you’ll see every customer interaction as a chance to generate insights, identify improvement opportunities, and propose scalable solutions that enhance our processes and elevate the overall experience. You’ll work closely with cross-functional teams—including Product, Tech, and Operations—to drive initiatives that benefit both our customers and the business. If you're organized, detail-oriented, thrive in fast-paced environments, and love thinking about how to automate and optimize support for long-term success, we’d love to meet you!