Purpose of the role: Pearler has closed its Series A, is growing a super product, has other products growing and plans to apply for its own AFSL within 6–12 months. Currently a corporate authorised representative of Sanlam Private Wealth while building systems to hold/run a licence. Runs day-to-day trading, payment and superannuation operations and is the internal and partner point person. Assists with projects that have operations/compliance components and helps develop new operational procedures and policies.Key Responsibilities- Superannuation administration: point of contact for partner; coordinate to resolve issues; perform manual account administration/portfolio tasks; assist with future superannuation product strategy; develop operational procedures.- Trading Operations: point of contact for trading/brokerage partners; manage trade surveillance queries and complex back-office tasks; manage cash settlement and approve client money transfers; internal escalation point for client queries (orders, corporate actions, etc.); administrative tasks for trading-related product features.- Payment operations: manage receivables and disputes; reconciliation and reporting.- Products and features: manage operational components and ad‑hoc tasks that aren’t automated; stay abreast of product developments to identify operational effects.- Partners and regulators: meet compliance reporting obligations; assist reporting to Sanlam, partners and regulators; maintain reporting registers; assist responses to ASIC/AFCA and handle complaints via IDR.- Compliance Responsibilities: review/maintain KYC, AML and client monies policies; ensure procedures/controls work in practice; help maintain ISO 27001 (policies, training, audit responses); monitor operational compliance and automation opportunities; assist with AFSL application; help build systems, policies, controls and evidence for licence.Target Qualifications (Essential): 2+ years in operations or similar (ideally finance/regulatory); basic knowledge of Australian/US markets; practical approach and automation awareness; comfortable using AI tools responsibly; basic data analysis/spreadsheets; strong written/verbal communication; comfortable as sole operations person; able to explain procedures simply; enough technical knowledge to isolate/escalate issues. Also valued: superannuation law knowledge, ISO27001 experience, startup/scale-up and brokerage/managed funds/investment platform experience, interest in personal finance and investing.How we use AI: heavy use across the company; experience using AI to work faster is a plus; you own the output and accountability.Salary band: $90,000–$110,000 p.a. + superannuation. Hours: Full time. Location: Sydney, Hybrid, part-time in office. To apply: email jobs@pearler.com.