TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their dreams and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our expertise in real estate and using AI-based technology to help operators qualify renters faster while mitigating the risk of rental income loss. With $5B+ in rent and deposits guaranteed, we work with 9 of the country’s top 10 operators and have been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500.

The Opportunity:

We are seeking a detail-oriented Claim Analyst to join our Risk Management team, reporting directly to the Claims Manager. This role focuses on investigating, evaluating, and resolving property and casualty insurance claims efficiently, accurately, and in compliance with company standards and regulatory guidelines.

Key Responsibilities:

• Analyze and evaluate incoming claims to determine coverage and appropriate settlement strategies.
• Maintain accurate, timely, and complete claim documentation, ensuring compliance with company procedures and state regulations.
• Act as day‑to‑day lead for Claims Analysts—distributing workloads, monitoring SLAs, and providing real‑time guidance.
• Train new analysts on systems, product knowledge, and best practices; conduct quality audits and share feedback.
• Identify operational bottlenecks and collaborate with cross‑functional teams to streamline workflows and enhance automation.

Qualifications:

• 3+ years of property & casualty insurance claims experience handling complex files or equivalent analytical insurance or finance background.
• Proven leadership or senior associate experience—mentoring peers or overseeing workflows in a high‑volume environment.
• Strong analytical, negotiation, and problem‑solving skills; comfortable interpreting policy language and data insights.
• Exceptional written and verbal communication skills.
• Proficiency with claim management platforms, CRM tools, and Google productivity suites.
• Bachelor’s degree in Business, Insurance/Risk Management, or related field preferred; adjuster license a plus.

Benefits

• Opportunities to make an impact within a fast growing company
• Medical, dental, & vision insurance, beginning day one
• Health savings account with employer contribution
• Flexible spending accounts (healthcare, dependent care, commuter)
• 401(k)
• Generous PTO and paid holidays
• Flexible working hours
• Paid parental leave
• Company sponsored short and long term disability

Base Salary

The base salary range is between $70,000 - $80,000 annually.

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

Stay in Touch

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TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.